The Fuengirola Citizen Card now allows you to check and pay bills

Residents of Fuengirola can now manage and pay municipal bills or obtain individual and historical registration certificates through the Citizen Card, a tool launched by the local City Council that already has nearly 57,000 users, even though it has not yet reached two years of operation.

Residents can carry out these procedures at any of the three citizen kiosks, located at the City Hall and the district offices of Los Boliches and El Boquetillo, whether the card is physical, an option chosen by 23,649 registered residents according to the latest data provided by the City Council, or virtual, the preferred option (33,220 users, just over 58 percent), in which case a QR code is generated using a mobile device.

"For some time, we have made a strong commitment to new technologies and innovation as a way to improve the relationship and communication of the residents with their City Council," said Mayor Ana Mula, who highlighted the Citizen Card as "the main tool" of the City Council in this task.

In addition to traveling by bus, with the Card, the user can register for courses and workshops, and reserve facilities such as the paddle tennis courts at La Loma

The mayor emphasized that "in two years of operation, its use is completely widespread" among the citizens of Fuengirola and even "part of their daily routine." It is used to take the urban bus for free for registered residents, sign up for courses, workshops, or activities, as well as to reserve public spaces, such as the paddle tennis courts at La Loma. And now, "it will also be possible to pay taxes and easily obtain a registration certificate at the network of citizen kiosks," explained the mayor.

Faster ways

This new method for carrying out procedures, as pointed out by the head of the Fuengirola City Council, aims to offer citizens faster and more direct ways to formalize conventional operations, avoiding queues and waits.

When registering for workshops, courses, and municipal activities, the Citizen Card has been the chosen method for making 5,972 requests for a total of 213 initiatives, which results in an average of 28 per activity, and the Youth initiatives are those that make the most use of this tool. The use of the paddle tennis courts at La Loma Park, a functionality launched just a year ago, has also been notable, with 2,982 transactions, an average of about eight per day.

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An initiative awarded for the second time

Last December, the Citizen Card earned the Fuengirola City Council the ABB Ability Awards 2025 for Digitalization and Sustainability, being considered the best national initiative in the category of Public Administrations. This is the second national award received this year by the Citizen Card after the Good Local Practices Award from the Network of Spanish Cities and the fourth award in terms of innovation and smart city that the City Council has won after being recognized for projects of beach sensorization to control capacity on its beaches through artificial intelligence during the Covid-19 crisis (Association of Technological Companies @Aslan) and video procedure (XIII National Congress of Innovation and Public Services).

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